Shipping within the UK:
Most items are shipped within 1-3 days of purchase.
Returns Policy (UK only):
We hope that you love what you buy, but understand when it doesn't work out. You can return any StashRak item within 14 days of purchase and we will offset the carbon emissions for the return transit. We'll also pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your returned item (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you purchased your returned items with store credit, you will be refunded in kind.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship to the European Union, EEA, and Switzerland for a flat rate. If you wish to send an item(s) to another country, please drop us an email at firstname.lastname@example.org with a list of the items of interest and we will get back to you with a shipping quote. All international packages are sent tracked.
Regretfully, we are unable to offer our international customers the option to return unwanted orders. However, if you have a problem please get in touch with us and we will do whatever we can to help you.